Billing Specialist - Rentokil in Wyomissing, PA at Rentokil North America

Date Posted: 10/31/2018

Job Snapshot

Job Description


 
Billing Specialist
 
JC Ehrlich, a Rentokil Company, is currently looking for a Billing Specialist to work in our AR Department handling Portal and Special Billing. This position will be based at our Reading, PA Corporate Headquarters. The Billing Specialist-Associate will be responsible for the overall process of Portal and Special Billing of accounts within an assigned territory. Customer contact and daily communication with District personnel relating to customer account status will be required.
 
We prefer to hire colleagues with at least 2-4 years of telephone customer service, data entry, and general accounting skills. Experience with Portal Billing in a High Volume, Fast Paced environment is a plus. Normal work hours will be Monday thru Friday from 8:00AM to 5:00 PM.
 
We expect our Billing Specialist colleague to:
  • Be able to identify overdue or problem accounts
  • Work with various departments daily in an effort to obtain information to bill the portal properly
  • Document activity and maintain follow up on all assigned accounts
  • Respond to customer AR Calls with regard to account inquiries
  • Maintain good customer relations
  • Provide documentation to customers requesting invoices, statements, etc
 
Additional Requirements:
  • High School Diploma required
  • Excellent and Effective Communication Skills
  • Highly organized with strong attention to detail
  • Pleasant Manner and Phone Etiquette, ability to speak clearly
  • Work autonomously , and be a team player
  • Be able to set priorities with little supervision
  • Demonstrated problem Solving Skills
  • Experience with Excel and/or Access required
 


Additional Information

We are Proudly an Equal Opportunity Employer!
EOE AA M/F/Vet/Disability
 
Link to Federal employment poster:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
 Pay Transparency Nondiscrimination Provision
https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf