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Bird and Wildlife Specialist - Rentokil in Oshawa at Rentokil North America

Date Posted: 2/8/2019

Job Snapshot

Job Description

Bird and Wildlife Specialist 
Rentokil- Steritech is the market leader in food safety, quality assurance, and customer experience management and the second-largest commercial-only pest prevention provider in North America.  We serve more than 60,000 clients, and pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, processing, distribution, retail, food service, and hospitality.  We are extremely proud of our legacy of service excellence and constantly work to enhance the value and impact of our services.
The Bird and Wildlife Specialist is responsible for removing birds and wildlife for our commercial clients. The BWS travels daily to client facilities to conduct regular inspections and perform removal services for birds, mammals, and nesting. The Bird and Wildlife Specialist has regular interaction with clients before and after performing services. This position can work a day shift, night shift or baker’s shift schedule depending on the route. In addition, some weekends may be required.  Candidates must be customer oriented and take pride in providing World Class service to clients. This is a full time position with great benefits, company vehicle, and profit sharing, paid holidays, and vacation among many other competitive rewards.  This position has base pay plus bonus potential.  Rentokil-Steritech provides training including travel expenses, experience a plus but not required.

If you are seeking a career and not 'just a job' Steritech has the perfect opportunity for you!


  • Schedules and performs bird and wildlife services based upon set procedures and times agreed upon with assigned clients
  • Effectively manage birds and wildlife for assigned clients
  • Ensures client needs are satisfied by providing polite, pleasant and professional service
  • Schedules extra service requests within 2 hours and performs the service within 24 hours of request to ensure bird and wildlife problems are effectively managed
  • Accurately completes Service Reports including detailed recommendations for improving structural, storage and sanitation deficiencies for each client visit
  • Promptly completes and delivers to the office all assigned reports and work records
  • Communicates daily with the Administrator and Service Manager to determine extra service requests or other operational needs
  • Ensures service route efficiency in planning and scheduling client visits
  • Emphasizes safety in all aspects of service and all other duties
  • Monitors and maintains an exceptional level of client satisfaction
  • Maintains service vehicle and all service equipment in an exceptional manner
  • Generates incremental new business from existing clients
  • Performs all other duties as assigned
  • Flexible schedule required

Additional Information

  • Enjoy hands-on work and have a positive, can-do attitude
  • Good decision making skills
  • Strong attention to detail
  • Excellent customer service skills
  • High School Diploma/GED
  • Must be able to physically perform the essential duties of the position which include lifting up to 50 lbs. chest high, stooping, kneeling, crouching, reaching,
  • handling, balancing, walking and standing
  • Computer skills - Basic knowledge required
  • Meet the following Motor Vehicle Record (MVR) requirements (Offers are contingent upon verification of MVR checks):
    • A valid driver's license for the last three years
    • Maximum of three (3) violations and no major violations in the last three (3) years.  Major violations include DWI, DUI, Hit & Run, Homicide, Assault, Suspension or Revocation or License, Reckless Driving
    • No more than 2 at-fault accidents in the past 3 years with no violations
  • At least two (2) years work experience in a service environment
  • Provincial Trapper's License
  • Stable work history - No more than three (3) jobs in the last five (5) years a plus
  • Previous experience working independently and with little supervision
  • Experience in a bird and wildlife position, route or delivery work, and/or prior experience in the pest industry a plus
Rentokil Steritech Canada is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.